Last updated: November 10, 2026
GamerReach ("GamerReach", "we", "us") is a nonprofit that connects adult gamers with trained volunteer gamers for peer support. This policy explains what information we collect through gamerreach.org, how we use it, who we share it with, and the choices you have. GamerReach is Gamer Reach Inc, a New Jersey nonprofit corporation (EIN 87-2832543), 377 Valley Rd, Unit #3113, Clifton, NJ 07013, phone (201) 862-8009. Questions: hello@gamerreach.org.
GamerReach offers peer support, not therapy, medical care or crisis services. Please don't use our forms to report an emergency. If you or someone else is in immediate danger, call 911. In the US you can call or text 988 at any time.
GamerReach is for people who are 18 or older. We do not knowingly collect information from anyone under 18, and our forms ask you to confirm that you are 18 or older. If we learn that we have collected information from someone under 18, we will delete it. If you believe someone under 18 has given us information, please email hello@gamerreach.org.
Your first name, email address and, if you choose to provide them: Discord username, platform, games you play, play style, how you are feeling (a 1–5 mood level), when you're free, anything you write in the message box, and, depending on the form, your last name and phone number. Some of this can relate to your mental or emotional wellbeing. We treat it as sensitive.
Your name, email, Discord username, platforms, games, availability, why you want to volunteer, and any notes we record during screening and training (for example screening outcome and training completion). If you become a volunteer we also keep your session notes, check-in ratings and your portal login.
After a session we ask both people for a rating, whether they'd like another session, whether they'd like help finding a professional, and any comments.
Donations are processed by Stripe. We receive your name, email, donation amount and frequency, and a Stripe customer ID. We never see or store your full card number.
Company name, contact name, email, phone, website, company type, intended amount and your message.
Your email address (and your name, topic and message if you use the contact form).
When you submit a form we record your IP address for spam and abuse prevention. Our website host and WordPress may set cookies needed for the site to work, such as keeping volunteers logged in. Stripe may set its own cookies on its payment pages.
We do not sell your personal information and we do not use it for advertising.
We keep information as long as needed for the purposes above or as the law requires (for example, donation records for tax purposes). You can ask us to delete your information at any time (see below).
We use reasonable technical and organizational measures to protect your information, including limiting who can see sensitive requests. No system is perfectly secure, so please don't share more than you're comfortable with. Please don't send us financial account numbers, government ID numbers or detailed medical records.
We'll post updates here and change the date above. If changes are significant we'll tell you by email or on the site.
Gamer Reach Inc, 377 Valley Rd, Unit #3113, Clifton, NJ 07013, (201) 862-8009, hello@gamerreach.org
